Warranty
Your investment in Gentek Windows, Siding and Accessories is backed by Lifetime Limited Transferable Warranties. These industry-leading warranties serve as our written pledge of lifelong quality and performance.
This peace-of-mind warranty coverage is added assurance that you have not only invested in windows and siding from a leading innovator in vinyl building products, but with proper care, your purchase is guaranteed to perform for a lifetime.
Want to learn more? Visit our window and siding pages to download specific warranties by product.
To submit a claim or review the status of an existing warranty claims online, user our secure password-protected warranty website
Need help locating your window label with the serial number? Download instructions.
eWarranty Customer Service Center
Gentek’s eWarranty Customer Service Center allows you to process and review the status of warranty claims online, using a secure password-protected account. To file a claim online, click the Online Warranty Claim button below to start the process.*
*Please use Google Chrome for optimal system preference. All uploaded images should be less than 2MG in fi